QLD Fair Trading complaint

By January 18, 2017March 18th, 2021Member News

Hi

Recently we received a written complaint from a retail buyer who purchased on opal from a member of the Opal association King opal in QLD.

The stone was sold as a natural Australian opal. They complained to the QLD Fair Trading with a recording of the conversation.

Fair Trading then asked me to join them to inspect the property. The shops  opal display did not comply with what would be expected of a member of the Opal Association so we have forwarded them the attached letter.

If any one has any comments i would be pleased to hear from you.

President Paul Sedawie

 

oa-letter-to-king-opal